Legal Information

Terms & Conditions
for Using Surya Eye

These Terms of Use explain how Surya Eye’s website, appointment services, telemedicine services and related online services may be used.

01 Website Use Access and acceptable use
02 Medical Services Appointments & telemedicine
03 Privacy & Data Personal information practices
04 Governing Law Indian law & Mumbai jurisdiction

TERMS OF USE

Please Read These
Terms Carefully

Before using Surya Eye’s website or services

Accessing or using this website constitutes acceptance of these Terms of Use. If you do not agree with any provision, you should discontinue using the Website.

Introduction

SECTION 01

Surya Eye Hospitals (“Hospital”) offers various medical services through its website https://www.suryaeye.com/. These services are subject to the terms of use outlined in this agreement.

Acceptance of Terms

SECTION 02

By accessing or using the Website, you agree to be bound by these Terms of Use and the Privacy Policy.

General

SECTION 03

This agreement outlines the terms and conditions governing the provision of services by Surya Eye Institute & Research Centre Pvt Ltd (“Service Provider”) through the Website.

These terms include those applicable to booking appointments, cancellations, refunds, and all other transactions related to the services offered (“Terms of Use”).

Website & Services

SECTION 04

The Website is owned and operated by Surya Eye Institute & Research Centre Pvt Ltd, a company incorporated in India.

Services

  • Booking appointments with qualified medical practitioners.
  • Virtual consultations with medical practitioners (“Telemedicine Services”).
  • Information about the Hospital, practice specialties, and medical practitioners.

Cookies

The Website uses cookies to store user preferences, browsing activity, and track website behaviour. By using the Website, you acknowledge and accept this practice.

Agreement

Accessing, browsing, registering for telemedicine services, or using any services offered on the Website constitutes your agreement to these Terms of Use. If you disagree with any term, discontinue using the Website.

Updates

We reserve the right to update these Terms of Use periodically. Please review them regularly to stay informed.

Use of the Website

SECTION 05

As a user of the Website and recipient of services, you agree to the following:

Accurate Information

You agree to provide accurate and complete information for all services offered on the Website.

Verification

We reserve the right to verify any information you submit, including age and identity. You may be required to provide additional information upon request.

Content Use

You may only view and access content for the purpose of availing services, as per these Terms of Use. Modifying, reproducing, or distributing website content for any public, commercial, or personal gain is prohibited.

Prohibited Activities

  • Reproduce, distribute, or exploit the Website or any part of it without written permission.
  • Impersonate any person or entity, or misrepresent your identity.
  • Upload prohibited content.
  • Engage in any activity that violates applicable law or these Terms of Use.

Termination

We reserve the right to refuse service or terminate accounts if you violate these terms.

Prohibited Content

SECTION 06

You are prohibited from uploading, distributing, or publishing the following content:

  • Content you do not own the rights to.
  • Content that is harmful, harassing, defamatory, obscene, or violates individual privacy.
  • Content that incites hatred, discrimination, or violence.
  • Content that infringes upon any patent, trademark, copyright, or other intellectual property rights.
  • Content that violates any Indian law.
  • Content that deceives or misleads the recipient.
  • Content that contains viruses or malicious programs.
  • Content that threatens the security or sovereignty of India.

Limitation of Liability

SECTION 07

By using our services, you understand and agree to the following:

  • The information on the Website regarding diseases and medical conditions is for informational purposes only and should not be taken as medical advice.
  • We are not liable for any damages arising from the use of the Website or availing of the services.
  • We are not responsible for any third-party misuse of data or acts beyond our control, including security breaches.
  • We are not liable for any damages arising from the marketing or promotion of services on the Website.

Indemnity

SECTION 08

You agree to indemnify and hold us harmless from any losses, damages, or liabilities arising from:

  • Your use of the Website or availing services.
  • Any misrepresentation or breach of these Terms of Use by you.
  • Your failure to provide accurate or complete information.
  • Your suppression of material facts.
  • Your failure to follow a doctor’s instructions or prescriptions.
  • Incorrect payment details provided by you.
  • A third party using your account.

Data & Information Policy

SECTION 09

We respect your privacy regarding any personal information you provide. Please see our Privacy Policy for details on how we collect and use your information.

Privacy & Personal Information

Please refer to the Privacy Policy for information on how Surya Eye collects and uses personal data.

View Privacy Policy ↗

Intellectual Property

SECTION 10

You acknowledge that we own the Surya Eye Hospitals brand name, the Website, and all intellectual property contained on it.

Governing Law & Jurisdiction

SECTION 11

The use of the Website and availing the Services contracts through the Website shall be governed by the laws of India.

Any dispute arising out of, involving or relating to, or in connection with the Website and the Services or the interpretation of any provisions of these Terms of Use, or the breach, termination or invalidity thereof shall be subject to the exclusive jurisdiction of the courts at Mumbai.

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